Frequently Asked Questions
How do I book Moulin Events and Meetings? We require 30% of your estimated total (or 60% if you are within 90 days of your event) along with the completed booking contract. Once we have received both the deposit and the completed contract you have officially completed the process. What about payment options? Acceptable forms of payment are personal checks/company checks/cashier checks and money orders. Checks may be made out to Moulin Events and Meetings/2017 Chouteau Avenue/Saint Louis/Missouri/63103 Moulin Events does not take credit card payments but does require a credit card number on file for all events When is my final payment due? All final details, RSVPs and final payments are due no later than 7 days prior to your event. Where do our guests park? The east lot adjacent to our building can accommodate 40 cars while the lot located behind our building can accommodate 100 cars. On busy evenings our guests can choose to complimentary self-park in one of the two lots, utilize street parking or pay for valet parking. Do you have an elevator? Yes, we have an elevator available from the black awning entrance. Does Moulin have Audio/Visual available? Yes. All rooms are wired for sound with the exception of the Thornhill deck which shares the Vin de Set sound system. All rooms have black-out capabilities. Screens, LCD projectors and microphones can be arranged through your sales manager. If there is any equipment that we do not provide that you need, we will be happy to provide a quote through our AV partner. How many guests can you accommodate? We have seven private event rooms and a semi-private rooftop deck within Moulin Events that can accommodate groups as intimate as 20 and grand as 750 guests. Is Vin de Set or Eleven Eleven Mississippi creating the food for my event? Moulin Events and Meetings customizes and prepares all of the food that has been designed with your private event needs in mind. Vin de Set, Eleven Eleven Mississippi, PW Pizza and Moulin Events and Meetings all uphold the highest standards in cuisine and service. Can I hold my event at Vin de Set, Eleven Eleven Mississippi or PW Pizza? Our restaurants can be rented for private events through a buy-out. Please contact us with further questions and customized pricing. What are your taxes and gratuities? The tax rate is 11.991% on food, beverages, equipment, labor, gratuity & room charges. Our liquor tax rate is 10.491%. These tax rates reflect all city and neighborhood improvement taxes. Our service charge is 20% of your event and is by law taxed. If your group is tax exempt we will require a tax exempt letter no later than 7 days prior to your event to waive the taxes that apply. Who is your hotel partner? Moulin Events and Meetings preferred hotel is the Marriott Residence Inn downtown, but we have relationships with many of the downtown hotels. What type of events do you host? Moulin hosts Corporate Meetings, Company Holiday Parties, Educational Seminars, Happy Hours, Anniversary Parties, Bar/Bat Mitzvahs, Wedding Ceremonies and Receptions, Rehearsal Dinners, Pharmaceutical dinners, Brunches, Birthdays, Showers and any other event that calls for great service, food and beverage! We offer seated dinners, Hors d’Oeuvre parties, family style and food stations. Our team is happy to customize your service style and menu to suit your tastes. Can I use a band/DJ/florist or an outside vendor? Moulin maintains a preferred list of vendors that we know maintain the standards we require, but often work with vendors outside of our preferred network. Moulin Events and Meetings does need to approve any outside vendors and services no later than 7 days prior to the event. We will require all outside vendor contract information, services offered and delivery/pick up schedules. How do I handle RSVP’s for meal selections? You may select up to two entrees plus any special diet requests to offer your guests. Please include these meal descriptions in your invitation along with an rsvp date. You will need to provide the final guest count along with your final meal breakdown and place cards no later than 7 days prior to your event. The place cards indicate each guest’s selection and insure accurate and professional service. What is the house set up? Moulin Events and Meetings has a variety of tables available for your use. We are happy to provide our 66” round tables that accommodate 8-10 guests for a seated meal or 10-12 for cocktail style. Moulin provides double white table linen, black or white linen napkins, flatware, china, glass stemware and a copper trivet w/ three votives per guest table. Moulin Events can also provide any necessary gift, registration, cake, etc. tables needed to make your event a success! Can I customize the menu or packages? The Moulin Events and Meetings team is happy to explore creative menu options to make your event perfect! Our packages can easily be tailored to fit your events needs, please do not hesitate to ask your sales representative for ideas & suggestions. Does Moulin offer meals for vegetarians, special diets, children and vendors? Yes, Moulin is happy to design menu options for any guests that may have dietary restrictions or needs. We can create meals for children ages 10 and under and any of your event vendors such as DJs or photographers. All of these details must be finalized no later than 7 days prior to your event. Who will handle the details of my event? Your Sales Manager will be your point of contact and communicate all of the details of your event with the Moulin operation and culinary team. Your Sales Manager will be onsite for your event and introduce you to your Event Manager who will be your contact for the duration of your event.